You mean the Lynch ads? That was just a flex to say they could hire a movie director for a console ad and not showing the actual games.
Sony had the games in every genre, and new niche ones like Twisted Metal. It was bending over backwards to take on Nintendo. Sega was too busy doing nothing right that would attract customers.
The Japanese ad campaign was entirely superior I agree but then again I also think that Japanese ads in general are better.
It never failed in Japan. It failed everywhere else. That's the point here. They went stupid and weird with the 90s crap in the western marketing. It wasn't an upbeat console with toys for kids that you would expect to go pick up. It was just fucked up. The whole decade was like that with everything.
Nintendo was established and had expectations. Playstation not so much, but they had games people got excited for to survive any weird marketing. In the west, Sega didn't have anything going on but Sonic being MIA, a bunch of weird ads, and expensive hardware that didn't impress anybody. They pissed off everybody with poorly supported Sega CD and 32X already.
They were pandering products to late-Gen X and early Millennials that were all about the surreal and jaded bullshit. The 90s was a dumpster fire of dismissive sarcasm and attitude in the west.
The original Xbox wasn't a success either. Maybe it would've been confusing for consumers to choose between too many different companies and consoles.
The original Xbox was successful enough in the wake of PS2, the most successful console. It brought better looking and performing games, a lot of PC style games over to consoles for the first time. Hard drive storage. Xbox Live became successful.
Sega was mostly an arcade game maker.
Which helped bury them when quick arcade style games weren't what people wanted to put money into at home. Especially after SCD and 32X had Sega taking money and running with no games.
Yet when the 6th gen happened they went back to plastic DVD shaped cases which were better.
The jewel cases were a standard thing everywhere by the early 90s, dvd cases were standard a decade later. They were widespread physical media standards that could be handled, shipped, displayed, stored at home alongside movies, etc.
Sony used long boxes at the beginning of Playstation, but somebody with brain cells figured that whole thing out pretty quickly.
Even if they're easy to replace I'd rather not have to replace it in the first place.
Right. Which is why the new standard took off for DVD movies, and PS2 made it happen for consoles.
Long jewel cases for Sega CD and Saturn were garbage that too up too much space, were too fragile or broke too easily, and they likely cost more to use.