Sounds like this could be solved using a heat gun, SMD hot air rework station, or even an oven to re-ball it. I for one would start with carefully removing the SMD chip from the board and reflowing all the solder points on the SMD chip with some 60/40 to get rid of the old, likely lead free, factory solder that is usually the cause of these console failures. Case in point, the PS3 with it's many failures from lead free solder finally cracking after numerous heating and cooling cycles, requiring re-balling with 60/40.