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Message: [QUOTE="NotReallyHere, post: 212626, member: 81170"] My memory of this generation will always be the misadventures in quality control that I encountered from each system on the market. I had a launch-model 20 GB PS3. No wi-fi, but it played PS1 and PS2 games natively, which was a huge selling point for me! It got the YLOD after a year or so of steady use. Contacted Sony, and they refused to fix it. To this day, it was my last Sony console - and I don't see myself ever going back. Got a Wii some time later. Within a few months of owning it, I stared to get some strange vertical line patterns on the screen. Menus, games, it didn't matter - they were always there. Contacted Nintendo, and they repaired it for free. My replacement console worked fine for the rest of the time I had it. When I met my wife-to-be, she had a 360. It was one of the later black (Arcade Edition...?) redesigned models with a puny (4GB?) internal hard drive. A few weeks later, it began to have overheating issues. Contacted Microsoft, who initially refused a repair. Called them back a different day, and they agreed to repair it for free. Even replaced it with a slightly newer model with a larger internal drive! In each case, my Customer Support experience steadily improved. Sony lost my business, Nintendo made things right, and Microsoft went above and beyond. But the hardware mishaps certainly made me think twice when it came to the next generation of consoles - and every generation since, for that matter 😮‍💨 [/QUOTE]

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